• 🇺🇸 USD
  • 🇲🇽 MXN
  • 🇨🇦 CAD
  • 🇪🇺 EUR

Airport & Ferry Meeting Points

Find your official MeetPlaya pickup point at Cancun Airport, Tulum Airport and Playa del Carmen Ferry Terminal. Each guide shows where to meet your driver, how to identify the MeetPlaya sign and what to do if your flight, ferry or arrival time changes.

MeetPlaya coordinates private transfers, transportation and shuttle service with clear pickup instructions before arrival. Our team tracks your flight when applicable, confirms your terminal or meeting point and helps you connect safely with your assigned driver or airport representative.

Clear pickup instructions before arrival
Driver or representative with MeetPlaya sign
Flight tracking for airport transfers

Cancún Airport Meeting Points

Cancún Airport has multiple terminals and each pickup point may change depending on whether your flight is domestic or international. Select your terminal guide to see the exact meeting flow, transport area and driver identification details for your MeetPlaya private transfer.

CANCUN · CUN
Terminal 2
International
FIND YOUR DRIVER

Cancun Airport — Terminal 2 (International)

Designated transport area, after customs
MeetPlaya sign with your name
Flight tracking in real time
View guide
CANCUN · CUN
Terminal 2
Domestic
FIND YOUR DRIVER

Cancun Airport — Terminal 2 (Domestic)

Designated transport area, at the exit
MeetPlaya sign with your name
Flight tracking in real time
View guide
CANCUN · CUN
Terminal 3
International
FIND YOUR DRIVER

Cancun Airport — Terminal 3

Designated transport area, after customs
MeetPlaya sign with your name
Flight tracking in real time
View guide
CANCUN · CUN
Terminal 4
International
FIND YOUR DRIVER

Cancun Airport — Terminal 4

Designated transport area, after customs
MeetPlaya sign with your name
Flight tracking in real time
View guide

Tulum Airport Meeting Points

Tulum Airport, officially Felipe Carrillo Puerto International Airport, has a simpler arrival flow than Cancun Airport. Use this guide to find your MeetPlaya driver after landing and connect with your private transportation to Tulum, Playa del Carmen, Holbox, Cozumel or nearby destinations.

TULUM · TQO
Tulum Airport
Felipe Carrillo Puerto Intl.
FIND YOUR DRIVER

Tulum International Airport

Designated transport area, at the exit
MeetPlaya sign with your name
Flight tracking in real time
View guide

Playa del Carmen Ferry Meeting Point

Use this guide for MeetPlaya private transportation connected with the Cozumel ferry. Our team can coordinate pickup or drop-off near Playa del Carmen Ferry Terminal for travelers going to Cozumel, returning from Cozumel or connecting with private transportation in the Riviera Maya.

PLAYA DEL CARMEN · FERRY
Playa del Carmen Ferry
Cozumel Ferry
FIND YOUR DRIVER

Playa del Carmen Ferry Terminal

Cozumel ferry area, near the terminal
MeetPlaya sign with your name
Pickup coordinaton according to ferry timing
View guide

Before Your Pickup

After booking, MeetPlaya sends your pickup instructions according to your airport terminal, ferry terminal or confirmed meeting point. Keep your phone available, check your confirmation details and look for your driver or representative with a MeetPlaya sign and your name.

Have questions about your pickup?

Where do I meet my MeetPlaya driver at Cancun Airport?
Your pickup point depends on your arrival terminal. MeetPlaya sends terminal-specific instructions after booking, and your driver or airport representative will meet you with a MeetPlaya sign and your name.
Does MeetPlaya track my flight?
Yes. MeetPlaya tracks your flight to coordinate airport pickup. If your flight is delayed, the team can adjust the pickup based on the updated arrival information.
What should I do if I cannot find my driver?
Stay in the designated transport area, check your booking confirmation and contact MeetPlaya by WhatsApp at +52 984 137 9922 for immediate assistance.
Are pickup points different for domestic and international flights?
Yes. Pickup points can vary by airport, terminal and flight type. Cancun Airport Terminal 2 has domestic and international arrival flows, so travelers should follow the guide that matches their flight.
Can MeetPlaya pick me up at Playa del Carmen Ferry Terminal?
Yes. MeetPlaya can coordinate pickup or drop-off near Playa del Carmen Ferry Terminal for travelers connecting with the Cozumel ferry or private transportation in the Riviera Maya.
BOOK NOW